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PUBLIC CONTRACT

on the provision of data processing services

(PUBLIC OFFER AGREEMENT)

This Agreement, in which one party PRAVDALIST.AI, registered in the Unified State Register of Legal Entities, Individual Entrepreneurs and Public Organizations in accordance with the current legislation of Ukraine (hereinafter referred to as the Contractor), and any person who has accepted this offer (proposal) (hereinafter referred to as the Customer), are hereinafter collectively referred to as the Parties, and each separately as the Party that has entered into this Public Agreement on the provision of data processing services (Public Offer Agreement), hereinafter referred to as the Agreement addressed to an unlimited number of persons, which is the official public offer of the Contractor to conclude with any Customer a Public Agreement on the provision of data processing services (Public Offer Agreement) upon ordering and paying for the Contractor's Services as provided below.

1. GENERAL PROVISIONS

1.1. This Agreement is concluded by providing full and unconditional consent (acceptance) of the Customer to conclude the Agreement in full without the signature of a written copy of the Agreement by the Parties.

1.2. The Agreement has legal force in accordance with Articles 633, 641, 642 of the Civil Code of Ukraine and is equivalent to the Agreement signed by the Parties.

1.3 The Customer confirms the fact of familiarization with and agreement with all the terms of this Agreement in full by accepting it.

1.4. Any of the following actions shall be deemed acceptance of this Agreement: - the fact of registration and checking the box titled "I confirm that I have read and agree to the Pravdalist.ai Public Offer Agreement and the Privacy and Personal Data Protection Policy, and I have reached the age of majority. I understand that I can change my communication preferences at any time in my Pravdalist.ai account." by the Customer on the Contractor's website https://pravdalist.ai and placing an Order for the Contractor's Services on this website; - payment for the Contractor's Services on the terms and in the manner specified by this Agreement and on the relevant pages of the website https://pravdalist.ai; written (including in electronic form using e-mail to the official e-mail address [email protected] ) notification of the Customer of acceptance of the terms of this Agreement in the manner specified on the website https://pravdalist.ai .

1.5. By concluding this Agreement, the Customer automatically agrees to the full and unconditional acceptance of the provisions of this Agreement, the prices for the Services and all appendices that are integral parts of the Agreement.

1.6. If the Customer does not agree with the terms of the Agreement, he has no right to enter into this Agreement, and also has no right to use the Services under this Agreement.

2. TERMS AND DEFINITION

“Public Offer Agreement” – this Agreement, a copy of which is posted on the website https://pravdalist.ai .

"Acceptance" - the provision by the Customer of full and unconditional consent to the conclusion of this Agreement in full without the signature of a written copy of the Agreement by the Parties.

"Services" - a Service or several Services in the field of data processing, namely: data processing services, analysis of audio recordings, information services, etc., which are provided by the Contractor and specified by the Contractor in the relevant section of the Contractor's website https://pravdalist.ai .

"Customer" - any capable individual, legal entity, individual entrepreneur who has visited the website https://pravdalist.ai and accepted this Agreement.

"Contractor" - the enterprise that provides services under this Agreement and whose details are specified in the final section of this Agreement.

“Order” – the Customer’s formal consent to receive Services, addressed to the Contractor in the event of acceptance of the terms of this Agreement on the website https://pravdalist.ai .

"Website (Portal)" - a collection of files posted on the network, united by the address space of the PRAVDALIST.AI domain, the official website of the Contractor at https://pravdalist.ai​​​​

"Site User (User)" - any person who communicates/acts on the site and automatically confirms full agreement with the provisions of this Agreement

"Website Administration (Administrations)" – PRAVDALIST.AI, which owns the website and administers it.

"Content" - any informational and significant content of the site, including in the form of texts, numbers, photos, videos and graphic elements, news and other materials.

“Data processing” – actions performed on a digital copy of an audio recording provided by the Customer, which are aimed at identifying voice characteristics, patterns, properties that may directly or indirectly indicate the presence of signs of deception in the oral speech of the speaker (maybe speech, human or artificially synthesized using computer technology) in the audio recording, these signs are not scientifically substantiated and cannot be unambiguously interpreted as such that unambiguously allow us to assert the presence of deception in the audio recording.

"Prepaid personal account" is a record in the Site database associated with the Customer's Account, which stores the amount of the Customer's funds in the currency in which these funds were transferred to the Contractor's account. These funds can be used to pay for the Contractor's services on the website https://pravdalist.ai.

"Conclusion of a transaction" means the actions of the Customer aimed at receiving the Services of the Contractor and expressed in uploading an audio file for analysis to the Website (Portal) of the Contractor, as well as in paying for the selected Service (including using funds from the Prepaid Personal Account of the Customer), after which the Contractor processes the provided file and provides the Customer with the result of the processing in digital form.

3. SUBJECT OF THE AGREEMENT

3.1. The Contractor undertakes to provide the Services to the Customer on the terms and in the manner specified by this Agreement, and the Customer undertakes to accept and pay for the ordered Services on the terms and in the manner specified by this Agreement.

3.2. The Customer and the Contractor confirm that this Agreement is not a fictitious or sham transaction or a transaction concluded under the influence of pressure or deception.

4. RIGHTS AND RESPONSIBILITIES OF THE CONTRACTOR

4.1 The Contractor is obliged to:

• comply with the terms of this Agreement;

• provide the Customer with services of appropriate quality;

• objectively inform the Customer about the Services and the conditions for their provision on the website https://pravdalist.ai .

4.2. The Contractor has the right:

• unilaterally suspend the provision of services under this Agreement in the event of a violation by the Customer of the terms of this Agreement;

• unilaterally refuse to provide services under this Agreement in the event of a violation by the Customer of the terms of this Agreement;

• other rights in accordance with the current legislation of Ukraine and this Agreement.

5. RIGHTS AND RESPONSIBILITIES OF THE CUSTOMER

5.1. The Customer is obliged to:

• pay for and receive the Order in a timely manner in accordance with the terms of this Agreement;

• read the information about the Service posted on the website.

5.2. The Customer has the right:

• place an Order for the Services specified on the relevant page of the website https://pravdalist.ai ;

• require the Contractor to provide Services in accordance with the terms of this Agreement;

• other rights in accordance with the current legislation of Ukraine and this Agreement.

5.3. Deleting the Customer's Account:

The Customer may request to delete their account by contacting the support service at [email protected]. When deleting the account, all data stored in the Contractor's database and hard drives related to the Customer's account will be deleted, such as:

  • personal data

  • uploaded audio recordings

  • results of processing audio recordings (including paid ones)

  • data on transactions (payment for services and refunds of payment funds)

After deleting the account, no claims from the Customer regarding the quality of services and their payment will be accepted due to the lack of data for their analysis and response.

5.4. The Pravdalist.AI service has geographical restrictions. The Pravdalist.AI service may not be provided in all countries. The Customer agrees not to provide false, inaccurate or misleading information in order to impersonate a resident of another country and guarantees that you are not trying to bypass access restrictions to the Pravdalist.AI services.

5.5. After registering on the website https://pradalist.ai or https://www.pravdalist.ai, the Customer receives a welcome bonus, the amount and currency of which is determined by the current loyalty program. These funds can only be used to pay for the Pravdalist.AI service. These funds can not be transferred to the Customer's account under any circumstances.

5.6. Restrictions on Using Pravdalist.AI Services You are not allowed to do (or attempt to do) the following:

  • use the services in an unlawful manner or for unlawful purposes;

  • share your Pravdalist.AI account password with other users to provide them with access to Pravdalist.AI services where they did not personally register;

  • copy, sell, rent or sublicense Pravdalist.AI services to any third party individual, entity or organization;

  • circumvent, reverse engineer, modify, disable or otherwise interfere with the security technologies by which Pravdalist.AI protects the services, encourage or assist other users in doing so;

  • access the services in a manner not authorized by Pravdalist.AI;

  • remove intellectual property rights notices or markings from the services.

6. ORDER PLACEMENT PROCEDURE

6.1. The Customer independently places an Order on the relevant page of the website https://pravdalist.ai by providing consent to conclude the Agreement after reviewing it by clicking the relevant button “on providing consent” in the “Payment” section on the website https://pravdalist.ai.

6.2. The Contractor will process the Order within 3 days from the date of its placement.

6.3. Ordering and using services and services

To order the service of processing audio file data for the purpose of detecting fraud, you must complete the following steps:

Register on the pravdalist.ai website using your e-mail. Services are available to registered users only.

Log in to the site under the name of a registered user, which corresponds to the e-mail

Upload the audio file to the site at pravdalist.ai/user/upload

Pay for the cost of processing audio file data

6.4. Cancellation of order

An order can be cancelled before the uploaded audio file is processed. The corresponding “Cancel” function is available in the user’s list of audio recordings on the page pravdalist.ai/user/records, in the list of actions for each audio recording individually. It is also possible to cancel an order by contacting the support service at the email address [email protected] .

6.5. Delivery

After processing is complete, the user can download or receive a report with the processing results by e-mail.

6.6. Claims and refunds

If within 14 days from the end of processing the Customer has no complaints about the quality of the service, the task is considered completed. If the Customer is not satisfied with the quality of the service, he can contact the support service at the email address [email protected] with a corresponding statement, or demand a refund.

6.7. Refunds are made first to the Customer’s Prepaid Personal Account.

6.8. The Customer may request the transfer of funds in the Prepaid Personal Account to the account from which these funds were received by the Customer with the payment of all fees and deductions associated with the transfer of these funds, as well as a fee in favor of the Contractor for the return of funds of 5% of the amount in the currency of the Prepaid Personal Account.

6.9. The Contractor reserves the right, at its sole discretion, to approve or reject refund requests, except in cases where the Pravdalist.AI service has deficiencies that make it impossible for the Contractor to receive the service.

7. CONTRACT PRICE AND PAYMENT PROCEDURE

7.1. The price of each individual Service is determined by the Contractor and is indicated on the relevant page or section of the Site https://pravdalist.ai

7.2. The price of the Agreement (Order cost) is determined by adding (summing) the cost of all Services selected by the Customer.

7.3. The Customer shall pay for the Contractor's Services on the basis of this Agreement in the national currency of Ukraine hryvnia at the NBU exchange rate of hryvnia at the US Dollar exchange rate, or Euro determined by the NBU as the market rate on the day of issuance of the corresponding invoice for the Services by the Contractor.

7.4. The cost of services depends on the length of the audio file provided by the customer for processing and analysis.

7.5. Payment for Services is made in one of the following ways:

7.5.1. Transfer of funds to the Contractor’s card account (if the Customer is an individual or legal entity);

7.5.2. Using other payment methods specified on the Website (if the Customer is an individual).

7.5.3. Using the Coupon provided by the Contractor.

7.6. The moment of payment for Services is considered to be the time of crediting of funds to the Contractor’s current account.

7.7 Payment for the Services shall be made by the Customer from the moment the Parties conclude the Agreement and the Contractor issues the corresponding invoice.

7.8 The Customer shall independently and at its own expense pay the cost of third party services if this is necessary to receive the Contractor’s Services under this Agreement (for example, Internet access services and others).

7.9. If payment is not received from the Customer within three calendar days from the moment the Customer's file is uploaded to the server, this file may be permanently deleted, as well as the record of it. The Customer is warned about this when paying for the order.

7.10. The Contractor may from time to time offer discounts when paying for using the Pravdalist.AI service. The amount of discounts is determined by the terms of the current loyalty program.

7.11. The Contractor may, at any time, without notifying the Customer or explaining the reasons, announce a new loyalty program, cancel the current loyalty program, or change the terms of the current loyalty program.

7.12. If the Contractor's company charges or pays taxes for the Paid Service you purchased, the corresponding amount will be debited from your payment method when the transaction is completed.

8. PROCEDURE FOR RECEIVING SERVICES, PROCEDURE FOR ACCEPTANCE AND TRANSFER OF PROVIDED SERVICES.

8.1. The rules for the provision and receipt of Services are specified on the relevant page of the Contractor's Website https://pravdalist.ai.

8.2. If, within 14 calendar days from the date of receipt of the Service, the Contractor has not received any written comments from the Customer, it shall be deemed that the Services provided by the Contractor under this Agreement are of due quality and within the appropriate timeframes.

8.3. After the Customer's file processing is complete. The Customer has the opportunity to download the file processing results from the server within 1 (one) month. After this time, the original file and the processing results can be permanently deleted. If the Customer no longer uses the service and does not download or pay for the processing of new audio recordings within a month.

8.4. To access the services on the website, registration is required.

8.5. If registration is completed using the Single Sign-On (SSO) method through one of the providers listed on the login page, the user will be automatically registered, an account will be created, and the user account will be activated without the need for email confirmation. By doing so, the user agrees to the terms of use of the website, including this Public Contract.

8.6. The service is considered received by the Customer and the order completed at the moment when the processing of the audio recording is completed and the report is available for download or sent to the Customer by e-mail.

8.7. Quality and Limitations of the Service. The audio recording processing service is provided on an "as is" basis and has technological limitations.

8.7.1. Speaker Identification. The Contractor uses conditional anonymous markers (e.g. speaker_01, speaker_02) to distinguish speakers. The Customer is solely responsible for matching these markers with real participants.

8.7.2. Accuracy of Results. The Contractor does not guarantee or imply complete and error-free compliance in the following parameters:

• Text: correspondence of the transcribed text to the spoken speech.

• Belonging to lines: correct assignment of a phrase to a specific speaker marker.

• Timestamps: exact match of the start and end times of a line with its actual position in the audio file.

8.7.3. No Grounds for Claims. The Customer confirms that they are aware of the above limitations and agrees that the presence of such inaccuracies does not constitute a defect or deficiency in the Service. This cannot serve as grounds for making claims regarding the quality, completeness of the work or for refunds.

9. RULES FOR USING COUPONS ON THE WEBSITE

9.1 General Provisions

9.1.1. These rules govern the procedure for using coupons provided by the contractor within the framework of the offer agreement.
9.1.2. A coupon is a unique code that gives the user the right to receive a discount when paying for an Order.
9.1.3. The use of coupons is possible only if the user agrees to these rules and the terms of the offer agreement.

9.2. Conditions for receiving a coupon

9.2.1. Coupons may be provided by the Contractor as part of promotions, advertising campaigns, loyalty programs or for other reasons.
9.2.2. Coupons may be issued to the User in the form of a unique code.

9.2.3. The Contractor reserves the right to set limits on the number of coupons issued to one user.

9.3. Procedure for using coupons

9.3.1 The coupon can only be used once.

9.3.2. To apply the coupon, the user must enter a unique code in the appropriate field when paying for services.
9.3.3. The coupon is valid only for the period specified in the terms of its provision. Upon expiration, the coupon is cancelled.
9.3.4. The coupon cannot be exchanged for cash or other assets.

9.3.5. The coupon cannot be used in combination with other promotions. Information about which will be displayed on the payment page. The system automatically checks the possibility or impossibility of combining with other promotions.

9.3.6. The cost of the coupon and its validity period are in the coupon code.

Example of coupon number/code:

PL20D 151225 CD18D0E6A

Where:

PL – coupon belonging to the Pravdalist service . ai

20 – equivalent coupon value in USD

D – date field separator

151225 – coupon expiration date is December 15, 2025

C – coupon code separator

D18D0E6A – unique coupon code

9.4 Limitations and Exclusions

9.4.1. The Contractor reserves the right to revoke the coupon or restrict its use in the event of violations by the user.
9.4.2. The coupon cannot be transferred to third parties without the consent of the Contractor.
9.4.3. The Contractor is not responsible for the loss or unauthorized use of the coupon by third parties.

9.5. Liability of the Parties

9.5.1. The Contractor does not guarantee the possibility of using the coupon in the event of technical failures or other circumstances that prevent its use.
9.5.2. The User is obliged to use the coupon in accordance with these rules and the terms of the offer agreement. In case of violation of the rules, the Contractor has the right to cancel the coupon.

10. LIABILITY OF THE PARTIES AND DISPUTE RESOLUTION

10.1. For failure to fulfill or improper fulfillment of their obligations under this Agreement, the parties shall be liable in accordance with the current legislation of Ukraine.

10.2. All disputes arising from or related to this Agreement shall be resolved through negotiations between the Parties.

10.3. If the relevant dispute cannot be resolved through negotiations, it shall be resolved in court according to the established jurisdiction and venue of such dispute in accordance with the legislation in force in Ukraine.

10.4. The Contractor shall not bear any liability for failure to provide or improper provision of Services to the Customer subject to the occurrence of any circumstances that arose through no fault of the Contractor (namely, the occurrence of circumstances that arose through the fault or negligence of the Customer and/or the occurrence of circumstances that arose through the fault or negligence of any third party (any third parties), partners of the site, and/or the occurrence of force majeure circumstances, technical failures of software, technical failures of computer equipment, technical failures of network infrastructure).

10.5. The Contractor is fully exempt from any liability for discrepancies, errors or complete incorrectness of the results of data processing provided by the Customer in the form of a link to the online video hosting service YouTube or in the form of a media file uploaded to the site.

10.6. The Customer acknowledges and agrees that the quality and correctness of the result of the Services directly depend on the quality of the original data. The result obtained on the basis of the data provided by the Customer is not a basis for making claims regarding quality or demands for a refund, regardless of its compliance with the expectations of the Customer.

10.7. The Contractor shall not be liable, express or implied, including but not limited to, indirect, consequential, incidental or other liability for the content of the report, including any errors, inaccuracies or discrepancies arising from the processing of data provided by the Customer, regardless of the form of the claim, whether contractual, tortious or otherwise.

10.8. The Client acts as the Data Controller and guarantees that it has obtained all necessary consents from the subjects of speech (speakers) for the collection, transfer to the Contractor, and biometric analysis of their voice data. The Client undertakes to indemnify the Contractor from any third-party claims related to the lack of such consents.

10.9. Under no circumstances shall the Contractor's total liability to the Client exceed the amount actually paid by the User for a specific analysis service or one (1) US dollar, whichever is less.

10.10. The Contractor ensures data confidentiality by generating unique cryptographic identifiers for analysis results. The User is solely responsible for the security, confidentiality, and transfer to third parties of the received unique links (URLs). The Contractor is not responsible for unauthorized access to the analysis results if such access was obtained through the fault of the Client, who lost or published the unique link.

11. FORCE MAJEURE

11.1. The Parties shall be released from liability for failure to perform or improper performance of the obligations provided for in this Agreement if it arose as a result of force majeure circumstances.

11.2. In this Agreement, force majeure circumstances shall mean any circumstances that arise beyond the control of or contrary to the will or desire of the Parties and that cannot be foreseen or avoided, including: military actions (martial law/martial law/war), civil unrest, epidemics, blockades, earthquakes, floods, fires , technical failures of software, technical failures of computer equipment, technical failures of network infrastructure, cyber attacks, as well as decisions or orders of government bodies and administration of the state of which the Customer is a resident, or the state of which the Contractor is a resident, as a result of which additional obligations will be imposed on the Parties (or one of the Parties) or additional restrictions will be established and which make further full or partial performance of the Agreement impossible, as well as other actions or events that exist beyond the will of the Parties.

11.3. If force majeure circumstances continue for more than 3 months in a row, then each Party will have the right to refuse further performance of obligations under this Agreement and in such a case neither Party will have the right to compensation from the other Party for possible losses.

12. AND OTHER CONDITIONS OF THE AGREEMENT

12.1. Each Party guarantees to the other Party that it has the necessary legal capacity, legal capacity and all rights and powers necessary and sufficient to conclude and perform this Agreement in accordance with its terms.

12.2. Unilateral change of the terms of the concluded Agreement by the Customer or refusal to fulfill the terms of the concluded Agreement by the Customer is not permitted, except in cases provided for by this Agreement.

12.3. The Customer has no right to transfer his rights and obligations to third parties without the consent of the second Contractor.

12.4 Information provided by the Customer is confidential. Information about the Customer is used solely for the purpose of fulfilling his Order.

12.5. By accepting the Agreement, the Customer voluntarily agrees to the collection and processing of his/her personal data for the following purposes: the data that becomes known will be used for commercial purposes, including receiving information about the order for processing information about him/her, sending advertising and special offers, information about promotions or any other information about the activities of the website https://pravdalist.ai by telecommunications means (e-mail, mobile communications, etc.) .

12.6. In case of unwillingness to receive information about the activities of the website https://pravdalist.ai, the Customer has the right to contact the Contractor by writing a statement of refusal to receive advertising materials and sending it to the postal or e-mail address of the Contractor.

12.7. The Contractor shall not be liable for the content and veracity of the information provided by the Customer when placing the Order. The Customer shall be liable for the veracity of the information specified when placing the Order.

12.8. The Customer is granted the right to use the Contractor’s Services exclusively in its internal activities without the right to alienate or transfer them to third parties.

12.9. The Parties undertake to keep confidential information obtained as a result of the execution of this Agreement, except in cases where this is authorized in writing by the other Party or required by government agencies in accordance with the current legislation of Ukraine.

12.10. The Agreement is public and perpetual and is valid until terminated by either Party in the manner prescribed by this Agreement or the current legislation of Ukraine, but in any case until its final execution by the Parties. The Parties have agreed that the term of this Agreement may not be less than 1 (one) calendar month. This Agreement is considered to be agreed upon by the Customer and concluded at the location of the Contractor from the date of acceptance.

12.11. The Contractor shall independently, in accordance with and in compliance with the requirements of the current legislation of Ukraine, determine the terms of this Agreement and its annexes, which are its integral parts. The Contractor shall have the right to independently change and/or supplement the terms of this Agreement and its annexes, including the rules for the provision and receipt of Services under this Agreement. In doing so, the Contractor guarantees and confirms that the current version of the text of this Agreement and its annexes posted on the Contractor's website is valid.

12.12. The actual termination of cooperation under this agreement occurs 1 month or 14 days after the Customer receives the results of processing the audio file (downloading the report from the website), if this occurs earlier than 1 month from the date of acceptance of the agreement.

12.13. If a record cannot be processed due to an error, incorrect input data, or any other reason, if the Client is a registered user, and if payment is made using cryptocurrency, refunds will be made exclusively to the Client's internal prepaid account for subsequent use when paying for the Contractor's services.

12.14. If a record cannot be processed due to an error, incorrect input data, or any other reason, if the Client is not a registered user, and if payment is made using cryptocurrency, refunds will be made exclusively by issuing a one-time digital coupon with a face value equal to the amount of the payment made, for subsequent use when paying for the Contractor's services.

REQUISITE THE EXECUTOR

PRAVDALIST.AI

PE SHAKHOV DMITRO VALERIYOVYCH

Location: Ukraine, 61032, Kharkov, Heroyiv Kharkova Ave., building 294, office 119

EDRPOU code: 2911814713

IBAN: UA283510050000026004878924874 in UKRSIBBANK